After your payment is authorized, please allow up to 3-5 business days for the order to be processed and shipped out. Once your order has been shipped you will receive an email with the tracking information.

In order to ensure that your package is delivered within the timeframe mentioned above, please make sure your address is entered correctly. If you realize you’ve entered the wrong address please contact us immediately. We will try our best to change the address, if the package is no longer at our warehouse and we’re unable change the address, we do not take responsibility for incorrect information.

If your tracking information states that your package has been  delivered and you have not received it, please contact your local United Staes Postal Service. Finesse Collection is not responsible for lost or stolen packages.